User-Centered Design Methods
Applied Scenario Based Design and Contextual Design methods to a project involving a self-checkout system. Conducted contextual inquiry, created activity, information & interaction design scenarios, claims analysis and storyboards. Created individual and consolidated work models, Redesigned work practices using visioning and storyboarding and created a user environment design diagram.
Usability testing on www.datamentor.org
Conducted a usability test on www.datamentor.org. Identified and recruited users, created a test plan, conducted pilot and actual usability tests, collected and analyzed relevant data, created the usability test report and presented results.
Usability Engineering (Gym Software Design)
Designed touch screen gym software, which helps gym users accomplish basic tasks. Created stakeholder personas and scenarios, created low and high fidelity prototypes and after intensive testing, created the final software.
Eye Tracking study
Examined the viewing behavior of users visiting Chipotle's online ordering website using an SMI remote eye-tracker. Answered research questions like "What is the first item that attracts users, when viewing the website?" and "Is there a significant difference in viewing behavior of the Chipotle website users when engaging in different tasks?
Usability Engineering and Testing
Persona development, task analysis, heuristic evaluations, prototype development, participant recruiting, test session moderation, test plan creation, data analysis, usability report creation.
User-Centered Design
Contextual inquiry, scenario-based design & contextual design methods, design scenarios, storyboarding and work modeling
Eye Tracking
Experience with SMI/Tobii and ASL Eye Trackers and their respective software
Web Development
PHP, xHTML, XML, XSLT, CSS, jQuery, JavaScript, Wordpress
Research Design
Qualitative Research, Research Surveys and Analysis
Prototyping Tools
Adobe Flash CS3, Adobe Fireworks, Photoshop and Adobe Dreamwwaver
Technical
Acrobat, Microsoft Visio, Microsoft Word, Microsoft PowerPoint and Microsoft Excel